Full RCM and staffing for physician practices

Yes. We manage credentialing and payer enrollment so new providers can start billing sooner, and we keep applications moving and flag anything that needs your signature or input.

We start with a short scoping call to map your specialties, payers, EHR/PM software, and current workflows, then set up secure access and a transition plan. Onboarding runs in parallel with your existing process so claims keep going out while we take over, rather than pausing your revenue. Timelines depend on practice size and how quickly access and payer details come together, and we confirm a realistic schedule with you before we begin.

No. We operate as users inside the EHR and practice-management software you already run, so there is no migration and no new platform for your staff to learn. Our team is experienced across the common ambulatory systems, and if you run a less common one, we train on it during onboarding. You keep ownership of your system and your data, and we work within it rather than copying records out.

Yes. We execute a Business Associate Agreement before any access is granted, and we handle PHI under HIPAA with role-based access, secure connections, and access limited to the staff assigned to your account. Because we work inside your systems rather than exporting data, your records stay under your control. We are glad to walk through our specific safeguards during the consult.

Our coders work from your documentation and apply the CPT, ICD-10, and HCPCS codes with appropriate modifiers that the note supports, not what pays best. When documentation is unclear or appears to miss a billable service, we query rather than assume. We can also run periodic coding audits so you have an objective read on accuracy and compliance risk.

Yes. We assign staff familiar with the specialties you run and the payer rules that apply to each, since prior authorization, medical necessity, and documentation requirements differ by service line. Your work stays coordinated under one point of contact rather than fragmented across vendors. During scoping we confirm which specialties and payer mixes you need covered so the team is staffed correctly.

We do not publish flat rates because the right structure depends on your specialties, claim volume, payer mix, and which services you want us to run. After a short consult we scope the work and share clear pricing tied to what you actually need. We walk you through exactly what is included before you commit, with no fees buried in the arrangement.

You get regular reporting on claims submitted, payments posted, denials worked, and AR aging, so you can see the health of your revenue cycle without chasing it. Because we work inside your own system, you can also see our activity directly in the EHR/PM. We set a reporting cadence and key metrics with you up front, and you keep a named contact for questions between reports.

We function as an extension of your front office rather than a detached vendor, working inside your existing systems and aligning to your workflows instead of forcing new ones. Beyond billing, we cover the full cycle including coding, credentialing, denials, AR, eligibility, and prior auth, plus virtual staffing if you need added capacity. We also bring deep DME and HCPCS experience, which helps practices that bill supplies or equipment alongside professional services.