Security and compliance, built in

No. This website never collects patient health information. Our forms capture business contact details only (name, work email, company, phone, role).

Yes. A Business Associate Agreement is part of our standard onboarding.

We work inside your secured systems and follow least-privilege access practices, so each team member has only the access their work requires. Combined with our access controls and secure data handling, this keeps your data protected day to day.

Consistent, trained teams handle your account, not anonymous or rotating staff. The same people work your account under our secure, access-controlled workflows, which keeps accountability clear and data handling predictable.

It stays inside your own EHR or practice management system. Our teams log into the platforms you already use and work within them, so protected health information does not get copied out to a separate NextRCM database. We have experience across many platforms, so this fits whatever system you run today.

Yes, and we expect to. We follow least-privilege access, so each person on your account gets only the permissions their role requires, set up through your system's own user roles. If your platform supports granular access, we will scope to it; if you prefer to provision the accounts yourself, we work within whatever access you grant.

We keep patient health information inside secured systems and out of ordinary email and chat. Day-to-day coordination references accounts, claims, and tasks without exposing clinical detail, and anything sensitive stays within the platforms covered by our Business Associate Agreement rather than traveling through open channels.

Because the data lives in your systems, you revoke our access and it ends, with the records remaining where they always were under your control. We do not retain a separate copy of your patient information, and the terms around handling and offboarding are spelled out in the Business Associate Agreement we sign with you.