Medical Billing Services

We support patient statements and balance follow-up on business terms. We never collect or store patient health information through web forms.

We handle charge capture, claim scrubbing, electronic submission, payment posting and reconciliation, and patient statement and balance follow-up, plus clear reporting across the cycle. We also work unpaid and denied claims by recoverable value and timely-filing risk so nothing ages out unattended. If you want coding, eligibility, prior auth, or full AR included, those are separate services we can layer on so you still have one accountable team. Clinical decisions and what goes in the chart stay with your providers; we bill from the documentation you produce.

We start by getting access to your EHR or practice-management system, your payer and clearinghouse setup, and a sample of recent claims so we can see your real workflows. Early on we map your fee schedule, common payers, and any backlog, then run a short calibration period where submissions are checked closely before the cadence stabilizes. Timing depends on your volume and how clean your current documentation and credentialing are, so we scope it honestly during the consult rather than promising a fixed date.

Yes. We can submit through your existing clearinghouse on the old system while the new platform is stood up, then move with you once it is ready, so claims keep flowing during the transition. We work inside whatever system you are running rather than forcing a switch, and we flag mapping or fee-schedule gaps that often surface during a migration. The goal is to keep aging low while the change is happening, not after.

We operate under a signed Business Associate Agreement and follow HIPAA safeguards, working inside your systems with role-based access rather than pulling PHI into our own tools. We never collect or store patient health information through web forms or public channels. Access is limited to the team assigned to your account, and we work to the security requirements your organization and payers expect.

Yes, DME is core to what we do. We work the documentation DME claims live and die on, including the standard written order (SWO), proof of delivery, correct HCPCS Level II codes, and the right modifiers, including capped-rental and rental-versus-purchase scenarios. That same discipline carries into home health and physician billing, so the rigor DME demands makes us sharper on every claim type. We align to current payer and medical-necessity rules so claims hold up if they are reviewed.

You get clear reporting on submissions, payments, denials, and aging, so you can see where every dollar sits at any point in the cycle. We report in a format you can actually read rather than raw exports, and we surface underpayments and recurring denial patterns so they get fixed at the source. Cadence is set with you, and because we work inside your own system, you keep direct visibility there as well.

Pricing is scoped on a consult because it depends on your specialty, claim volume, payer mix, and the exact scope you want covered. We do not publish flat rates because a single number would not fairly reflect a high-volume DME supplier versus a small specialty practice. After a short conversation about your workflows and volume, we give you a clear proposal so there are no surprises.

You get a dedicated team of certified billers who learn your practice and own your numbers, instead of a rotating call-center queue that never learns your workflow. We feed every denial back into cleaner coding and documentation up front, so the same rejection is prevented at the source rather than just reworked each month. We also operate inside your existing systems and bring DME-grade documentation rigor to every specialty's claims. The focus is prevention and visibility, not just pushing claims out the door.