Question 1

What does NextRCM do?

Accepted Answer

We help doctors and clinics get paid faster and fix problems with insurance money.

Question 2

Why do doctors need help with billing?

Accepted Answer

Sometimes insurance says 'no' because of little mistakes. We help fix that.

Question 3

What is a claim?

Accepted Answer

A claim is like a request to get money after a doctor helps someone.

Question 4

What happens if a claim is denied?

Accepted Answer

That means it didn’t go through right. We find out why and try again.

Question 5

Why is the money slow to come in?

Accepted Answer

Insurance takes a long time. We help speed it up.

Question 6

Do you help with hard forms before sending a claim?

Accepted Answer

Yes! We check things early to make sure the forms are right.

Question 7

What is A/R?

Accepted Answer

It means “Accounts Receivable” — money that the clinic is waiting to get.

Question 8

Can you stop denials from happening?

Accepted Answer

Yes. We check things ahead of time so claims don’t get denied.

Question 9

What if we already have someone doing billing?

Accepted Answer

That’s okay! We can work with them or take care of the tricky parts.

Question 10

Will we lose control of our billing?

Accepted Answer

Nope! You still see everything. We just help get it done better and faster.

Question 11

Do you use real people or robots?

Accepted Answer

Real people! Our team is trained to help your kind of clinic.

Question 12

How much does it cost?

Accepted Answer

We only take a small percent of what you collect. If you don’t get paid, we don’t either.

Question 13

Can you work with the systems we already use?

Accepted Answer

Yes! We don’t make you change your tools or computers.

Question 14

Do you keep our patients’ information safe?

Accepted Answer

Yes, very safe. We follow all the rules to protect private info.

Question 15

Can you help with coding too?

Accepted Answer

Yes. We make sure the right codes go on every claim so it works the first time.

Question 16

What’s credentialing?

Accepted Answer

It’s a way to get doctors listed with insurance. We help so they can get paid.

Question 17

Do you help with talking to patients about bills?

Accepted Answer

Yes! We have helpers who talk nicely with patients about payments.

Question 18

How fast do claims get paid with your help?

Accepted Answer

Usually in less than 30 days — much faster than normal!

Question 19

Why is it better to have your team?

Accepted Answer

You get a whole team of experts instead of one busy person. That means fewer mistakes and faster money.

Question 20

What makes you different from others?

Accepted Answer

We’re easy to work with, we don’t change your setup, and we care about getting you every dollar you earn.

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